Tree Service FAQs
The questions we get asked most often, answered straight. If yours is not here, call (540) 514-7906 and ask.
What It Costs and Why
Most calls start with the same handful of questions, answered the way Robbie would answer them on the phone. Estimates are free and there is no obligation. You get a firm written price before any work begins.
- Are estimates really free?
Yes. Free, no obligation, and you get a firm written price before any work begins. We are not going to start a job and then discover it costs more.
- What determines the price of tree work?
Height and trunk diameter, what is underneath the tree, and how hard it is to get equipment to it. A large tree in an open field is a much easier job than a medium tree hemmed in between a house and a fence, and the price reflects that.
- Why do tree quotes around Winchester vary so much?
Usually insurance and cleanup. An uninsured outfit with a pickup and a saw has far lower costs than a company carrying liability and workers compensation and running a bucket truck and chipper. If a bid is dramatically lower, ask what happens if somebody gets hurt in your yard and who hauls the wood.
Who Is Liable on Your Property
- Are you insured, and can I see the certificate?
Yes, general liability and workers compensation. We will send you the certificate of insurance before work starts if you want to see it, and you should want to see it from anybody you hire for tree work.
- Why does workers compensation matter to me as the homeowner?
Because if an uninsured worker is injured on your property, you can end up exposed. Tree work has one of the higher injury rates of any trade. Verifying coverage protects you, not just the crew.
- Can I take down a tree myself?
People do, and people get badly hurt doing it. The dangerous ones are trees under tension, anything near a structure or a wire, and anything you would need a ladder and a chainsaw at the same time to reach. If it is a small open yard sapling, have at it. Past that, let somebody insured handle it.
- Who pays when a tree falls on a neighbor’s property in Virginia?
Virginia generally treats a healthy tree that comes down in a storm as an act of nature, so each owner turns to their own insurance for their own damage. It shifts when the tree was already dead or clearly hazardous and the owner had been told about it, because at that point it stops looking like an accident. That is exactly why we put hazard findings in writing when we see them, so you have a dated record either way. Anything past that is a conversation for your insurer or an attorney, not for us.
- Does homeowners insurance cover tree removal?
Usually it covers removing a tree that has hit something insured, like the house, the garage, or a fence, and it usually does not cover taking down a healthy or declining tree before it falls. Policies differ and so do deductibles, so read yours or call your agent. We will give you a written estimate with photos that you can hand straight to an adjuster.
How the Job Actually Runs
- How fast can you get to a tree in Winchester or Clarke County?
Routine work is generally a week or two out depending on the season. Emergencies are handled by danger, so a tree on an occupied house goes ahead of everything else. Call (540) 514-7906 and we will tell you honestly where you stand.
- Do you clean up and haul everything away?
Yes, cleanup and hauling are included in the price. Brush gets chipped, wood gets hauled, and the ground gets raked before we pull out.
- Can I keep the wood for firewood?
Absolutely, and plenty of people do. Tell us at the estimate and we will cut it to length and leave it stacked instead of hauling it off.
- Will your equipment tear up my yard?
We put down mats, pick our approach, and stay off soft ground where we can. Valley clay holds water for days after a hard rain, so if the yard is saturated we will often move the date rather than leave ruts across it. Some marking is normal on any job with heavy equipment. We rake it out before we pull off, and we tell you up front if we think a spot is going to show.
Two Questions, Answered on Camera
Robbie answers the two questions we hear most about whether a tree has to go.
Is that tree safe? How to tell
When a tree can stay
Reading Your Trees
- How do I know if a tree in my Winchester yard needs to come down?
Warning signs include large dead limbs, a split or crack in the trunk, mushrooms or conks at the base, a lean that is getting worse, and soil heaving on one side of the root plate. Any of those are worth a look. Not all of them mean removal. More on tree removal.
- When is the best time of year for tree work in the Shenandoah Valley?
Removals happen year round, and winter is often the cleanest time to do one because the ground is firm and the leaves are gone, so we can see structure and get equipment in without tearing up a lawn. Structural pruning is best in the dormant months. Storm work happens whenever the weather says so, which around here is mostly spring and summer thunderstorms plus the occasional winter ice load.
- Will you top my tree?
We will reduce its height properly, which gets you the same result without the harm. Traditional topping leaves stubs that rot and forces out weak regrowth that breaks in storms. Here is the full explanation.
- Do I need a permit to remove a tree in Winchester, VA?
On your own residential property, most removals around Winchester, Frederick County and Clarke County do not involve a permit. It changes when the tree sits in a city right of way or street strip, when the property is in a historic district, or when an HOA has its own covenants. Call the city or county before you commit, and if you tell us the address we will tell you what we run into on that street. We do not cut anything that looks like it needs a sign off until you have it.
- What kinds of trees do you work on most around Winchester?
Oak, maple, tulip poplar, ash, black locust, walnut, and a lot of eastern white pine and cedar along fence lines. Each one fails differently. Silver maple and Bradford pear split at tight forks, oaks tend to drop big limbs while the rest of the tree still looks fine, and ash has been dying off across the region from emerald ash borer. Knowing which tree we are standing under changes what we recommend.
- Is spotted lanternfly a problem in this area?
This part of Virginia is where the state first ran into it, and Frederick County and Winchester have been dealing with it and the associated quarantine rules ever since. Lanternfly is drawn to tree of heaven, which is the tall weedy invasive with the long compound leaves you see along fence rows and highway banks. Taking out tree of heaven on your property is usually the most useful thing you can do about it. Check the Virginia Cooperative Extension or the Department of Agriculture for current quarantine requirements before you move firewood or yard debris.
- Are dead ash trees really that dangerous to leave standing?
More than most people expect. Ash killed by emerald ash borer goes brittle quickly, and a dead ash can shed large limbs with no warning and no wind. It also gets unsafe to climb, which means a tree that was a routine job two years ago now needs a bucket or a crane and costs more. If you have standing dead ash near the house, a driveway, or a road, it is the one we would move to the front of the list.
What Our Work Actually Looks Like
Real crews, real equipment, real Winchester and Clarke County job sites.
Ask Robbie Direct
If your question is not on this page, the fastest answer is a phone call. Tell Robbie what the tree is doing and he will tell you straight whether it needs work, what that work looks like, and what it runs.
Free Estimates
No obligation and no pressure. You get a firm price in writing before anybody starts a saw.
Fully Insured
General liability and workers compensation. We will hand you the certificate before work starts.
Wood Leaves With Us
Brush chipped, wood hauled, ground raked. Unless you want the firewood, then we stack it.
Open 24 Hours
Somebody answers. A tree on an occupied house goes ahead of everything else on the board.
Where We Work
The trucks run out of Berryville every morning and cover Winchester, Clarke County and most of Frederick County. If you are not sure whether you are in range, call and ask.
Tell Us What the Tree Is Doing
Call Robbie, tell him what the tree is doing, and we will come look at it and price it for free.
(540) 514-7906